My customers have told me what is important to them, and I listened. I pride myself on the customer service and pledge the following:
1. I will strive to learn what you value and what the American Dream means to you so I can tailor a program that best fits your needs.
2. I will treat you fairly and with respect, regardless of your financial or credit situation
3. I understand that obtaining financing is a big decision. I offer face-to-face consultations so you can get to know me and HMA so you will be comfortable with your mortgage decisions.
4. In-house professionals specializing in financing for customers with less than perfect credit will be available to help you through this process if necessary.
5. In order to make your experience with HMA as pleasant as possible, a specialized team of experts will be assigned to your account, but I will be your single point-of-contact throughout the entire process.
6. Although unforeseen circumstances may arise to lengthen the loan process, I will strive to close your loan in 7-14 business days, allowing you to focus on your dreams.
My customers have told me what is important to them, and I listened. I pride myself on the customer service and pledge the following: